What I Wish I Knew Series: Hiring Your First Staff Member

What I Wish I Knew Series: Hiring Your First Staff Member

As a small business owner, expanding your workforce is often a sign of growth and opportunity. However, this move also brings with it a unique set of responsibilities and challenges, particularly in terms of compliance with South African employment laws. Neglecting...
How To Make Something Outstanding From a Little

How To Make Something Outstanding From a Little

As entrepreneurs, we are exceptionally well-skilled at making something from nothing. Entrepreneurs are unique in seeing opportunity when everyone else only sees problems. In South Africa, our entrepreneurs are uniquely positioned to find ways to solve problems with...
The Value in value-based pricing models for law firms

The Value in value-based pricing models for law firms

Introduction Value-based pricing is the new kid on the block for many law firms. However, it is statistically proven to be the model which shows the highest level of client retention. So, why are we not using it? The problem with the billable hour is that many clients...
Avoiding Wastage in your Law Firm

Avoiding Wastage in your Law Firm

Wastage is the number one issue in service-based businesses, including law firms. Wastage is a result we see when there is a weak interaction between the system, process and people, and it hampers progress.  How do you grow and scale?  Let’s begin with...